Inspired by research and driven by compassion!

The Ottawa Hospital (TOH) is one of Canada’s largest learning and research multi-campus hospitals. With more than 1,100 beds and approximately 12,000 staff members, we deliver specialized care to the Eastern Ontario region.

From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking solutions to the most complex health-care challenges while continually engaging with the community to support our vision for better patient care.

Working together with its research institute, the University of Ottawa, and other partners, the hospital is continually gaining national and international recognition for high-quality patient care, teaching and research, while striving to meet the needs of the culturally diverse community we serve.

The Ottawa Hospital is looking for a dynamic and talented health leader to join its Medical Imaging leadership team as Administrative Director.  This is an exciting opportunity as we continue our journey of medical imaging services transformation through the optimization of a new health information and referral system, a multi-year capital equipment plan, and the future development of our new world-class Civic hospital.

This multi-site, fast-paced Service Line encompasses a significant clinical service footprint, representing approximately 500,000 patient encounters per year throughout our various imagining modalities. Medical Imaging is home to hundreds of highly skilled and dedicated leaders, staff, physicians, and volunteers delivering on our vision of providing world-class medical imaging services that we would want for our own loved ones.  

Days, 8 hour shifts.

Reporting to the Executive Director of Ambulatory and Virtual Care, the Administrative Director is in a collaborative leadership dyad with their physician lead counterpart, the Department Head, Medical Imaging. The Director provides strategic leadership, vision, and direction for service line operations, including executing the operational workplan, ambulatory care transformation plan, virtual care innovation strategy, and driving the overall achievement of the organization’s quadruple aim. The Director is ultimately responsible for the delivery of high-quality, safe medical imaging services, and ensures they comply with imaging standards and accreditation requirements.

The Director interacts extensively with clinical, administrative, management staff and physicians, both internal and external to TOH, serving as the principal lead for medical imaging services. This position functions with a high degree of independence and autonomy and works closely with other Regional Directors of Medical Imaging across the province to standardize and coordinate the delivery of services for those we serve.

Key leadership deliverables for the Director will be to:

• Execute medical imaging transformation, including delivering on key strategic goals and metrics, all with an evolutionary mindset as it relates to partnerships, service planning and clinical and academic excellence with a broader regional and Ottawa Health Team model in mind.
• Lead innovation of clinical services models for the future, including visioning and planning for the new Civic Campus, the Ottawa Health Team, virtual care and EPIC optimization.
• Advance the profile of medical imaging by strengthening collaboration with both internal providers and external community partners and providers.
• Provide leadership and direct oversight to guide ongoing continuous performance and quality improvement and service line efficiencies.
• Develop and empower a cohesive and collaborative team that is service-driven and focused on establishing an exceptional patient care experience.

The ideal candidate will have strong clinical and business acumen giving them the capacity and capability to lead a multi-site, complex service line with an unyielding desire to advance clinical service efficiencies, enable improved performance metrics/outcomes, and empower a strong team to deliver on the organization’s longstanding vision. The candidate will bring a strong knowledge and experience in medical imaging and leadership, and a passion for innovation and clinical services transformation.

Ideally, the Director will bring a track record of collaboration and relationship building and be passionate about leading change and implementing sustainable practices that continue to enable a high performing, outcome-focused team.   A developer of people, the Director will have the ability to coach, mentor and empower medical imaging frontline leaders. He/she will be a visible leader, and an excellent communicator that effectively models TOH’s corporate vision, mission, values and strategy to their managers and staff.

Basic Requirements and Critical Success Factors:

• Master’s degree in health sciences or business/health administration (or equivalent combination of management training and clinical experience)
• 8-10 years of progressive leadership experience in a hospital or related health care environment, some of which should include management/leadership experience within medical imaging and diagnostic services
• Demonstrated knowledge and understanding of virtual care, including optimization options of EPIC HIS as it relates to medical imaging
• A strong passion for medical imaging innovation and implementation of solutions within TOH, the Ottawa Health Team, and with our regional partners as an enabler of clinical services transformation 
• Demonstrated knowledge and experience of quality improvement methodology, leadership, and change management/transformation theory required to effectively lead change in a large and complex organization
• Demonstrated experience and application of evidence-based practices in leadership
• Knowledge of strategic and operational planning, management principles and research-based practices
• Excellent knowledge of the diverse patient populations that experience the various forms of treatment and care at TOH and the Service Line
• Strong organizational and time-management skills and ability to provide direction to others in managing competing priorities and balancing multiple tasks with often unpredictable and short deadline
• Knowledge of quality improvement, financial practices, and risk management principles.
• Demonstrated strong financial planning, oversight, and analytical skills.
• Demonstrated leadership, communication and interpersonal skills that can be employed in a complex environment with multiple stakeholders.
• History of building constructive and effective relationships and gaining credibility across disciplines, divisions, departments, and programs.

• Proficiency in English and French – oral expression (advanced level) and comprehension (advanced level).

The Ottawa Hospital is committed to providing a healthy, safe, and inclusive work environment for everyone. We are driven by our purpose to provide each patient with the world-class care, exceptional service and compassion we would want for our loved ones.  

We offer an attractive and equitable compensation package including a comprehensive benefits package, a Defined Benefit Pension (DBP) plan, and insurance protection. We also offer discounts from choice providers on a variety of products and services.

The Ottawa Hospital provides various Health and Wellness resources as well as opportunities for personal and professional development opportunities from our in-house Learning and Leadership Development team to help align your goals with your career objectives.

If you are passionate about what you do, motivated by improving the health of the community, excited by leading-edge medical technology, and as committed to excellence, quality and patient safety as we are, we would like to hear from you. Please submit an on-line application for the position you are interested in.  We thank all those who apply but only those selected for further consideration will be contacted. 

The Ottawa Hospital is an equal opportunity employer.  Upon request, accommodations due to a disability are available throughout the recruitment process.