An Orderly is a member of the nursing team and reports to the Manager or Director. The Orderly’s role is to provide client-centred care as directed by the Nurse. The Orderly documents interactions with clients in the electronic health record.

•         Works under the supervision and direction of a Registered Nurse carrying out the responsibilities outlined in the Orderly job description.
• Assists in the provision of basic elements of care when deficits in routine activities of living occur in response to health problems.                                      
• Accompanies clients to activities and treatments.
• Minimizes risk to patients, visitors, and staff by being aware of client care plans and by detecting changes in client status.
• Participates in Nurse-to-Nurse transfer of accountability and seeks guidance or clarification from the Nurse as necessary.
• Creates opportunities for clients to be involved in diversional activities e.g. Gym, organized activities in the evenings, walks, games, crafts, discussions of daily events.
• Reports pertinent, specific observations or encounters with clients to the RN.
• Creates a therapeutic environment by relating to clients in a respectful manner and by responding to the individual needs of clients.
• Ensures confidentiality of client information is maintained. 
• Maintains therapeutic boundaries.
• Identifies and participates in activities aimed at continuous quality improvement.
• Assists in managing emergency situations by responding to emergency codes including the application of physical and mechanical restraints.
• Conducts the increased level of therapeutic engagement as initiated by the Nurse.
• Assists the Nurse to identify and minimize the risk of situations that may compromise the safety of persons in the hospital.
• Participates in the debriefing process with the health care team.
• Utilizes hospital electronic documentation system in accordance with hospital documentation policy.
• Assesses which information or situations should appropriately be referred to the Nurse.
• Self-directed around unit routines.
• Other duties as assigned to enable the functioning of the unit.
• Work in a manner that is in compliance with staff and patient/client safety practices, policies and procedures of The Royal.
• Ensure a work environment that is conducive to The Royal’s Anti-Racism, Harassment, & Discrimination Free Workplace Policy.

  Qualifications:

  •         Completion of Ontario Secondary School Diploma (OSSD) or equivalent.
  • All mandatory training requirements upon hire.
  • Current Heart Saver certificate in CPR within the last 12 months.
  • Previous experience working with individuals with mental illness is preferred.
  • Specific clinical areas may require additional qualifications.
  • Current with WHMIS training, fire demo, fire accident, and disaster manual review.
  • Proven ability in both written and verbal communication.English level A- is mandatory in oral expression, comprehension, reading & writing.  Bilingual (French/English) is considered an asset.
    

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