The Education Coordinator will be an integral part of the team leading the technology implementation and transformation of care for The Royal.  The Education Coordinator will plan and implement education/training programs.  These may be one-time events or on-going continuing education programs for large or small audiences throughout the Royal Ottawa Health Care Group.

 Duties:

• Obtain mastery level knowledge of EMR and other clinical system functions.
• Train staff in using technology applications.
• Provide a training approach to support to users at all levels of the organization as required.
• Will be involved with other educational training requirements.
• Gather feedback/issues from the training sessions and work with appropriate business units for resolution.
• Track questions from training participants, get answers and get back to participants with answers.
• Develop and maintain a positive working relationship with other trainers, trainees, end user groups and other departments and programs
• Create, maintain and distribute all training assets which include, but are not limited to: slide presentations, data sets, procedures, content for OREO website, FAQs, eLearning modules
• Work in a manner that is in compliance with staff and patient/client safety practices, policies and procedures of The Royal.
• Ensure a work environment that is conducive to The Royal’s Respectful Workplace policy.

  Qualifications:

  • Undergraduate or Masters Degree in health related field is required.
  • Masters Degree in Adult Education is preferred.
  • Current registration with relevant regulatory college.
  • Minimum 5 years experience in providing Adult Education education and training, and proficiency in online systems and E-Learning technologies an asset.
  • Experience in using an EMR system (preferably Meditech) is ideal.
  • Excellent communication, interpersonal and presentation skills.
  • Experience in facilitation with teams.
  • Demonstrated initiative.
  • Excellent project management skills.
  • Able to work with minimal supervision and to manage multiple project deadlines.
  • Computer Skills: proficient in Web 2.0 technologies, MS Office applications and Database Software.
  • Excellent training and presentation skills.
  • Experience in providing computer based training.
  • Broad knowledge of hospital operations and cultures.
  • Valid “G” drivers license and access to a reliable vehicle.
  • English level A- is mandatory in oral comprehension, expression, reading, and writing. Bilingual (English and French) is considered an asset.
    

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