The Scheduling Clerk will:

• Collaborate with the Program Managers/After Hours Managers to ensure adequate and appropriate staffing of the hospital is maintained in areas where any of the following or a combination of the following work: registered nurses, registered practical nurses, ward clerks, orderlies, personal care attendants, staffing clerks and child youth counselors.
• Utilize technical support from IT and Kronos (ESP Scheduling system) as appropriate.
• Provide requested reports, schedules and rotations which can be generated by the ESP system.
• Enter shift codes in the staffing system to reflect any changes in daily activities.
• Maintain scheduling records and input transactions into a computerized scheduling system to generate bi-weekly pay.
• Download new employee information & ongoing information from HR, updates seniority lists & sets employees up in ESP
• Maintain confidentiality (Non-disclosure of staff names, addresses or phone numbers to other staff members and /or general public).
• Assure unit coverage for short and long term replacement for vacation, stats, illness, leave of absence, education, etc as requested by Program Managers and/or Directors.
• Maintain and create manual pay cards for staff as required.
• Ensure overtime worked, in charge premiums and responsibility pay is recorded.
• Produce a variety of schedules and reports as identified by the Program Managers and Manager, Centralized Scheduling Office.
• Utilize the ESP staffing system to maintain accurate record keeping; i.e. availability, current telephone/pager numbers etc.
• Maintain current knowledge of five collective agreements and seniority for scheduling
• Maintain an easily accessible filing system.
• Work in a manner that is in compliance with staff and patient/client safety practices, policies and procedures of The Royal.
• Ensure a work environment that is conducive to The Royal’s Anti-Racism, Harassment & Discrimination Free Workplace Policy.
• Other duties as assigned.

  Qualifications:

  • Completion of Ontario Secondary School Diploma (OSSD) with computer literacy component.
  • Minimum of 6 months recent experience with a computerized staff scheduling system is required.
  • Typing 35 wpm and familiarity with word processing software and e-mail.
  • Good organizational skills with ability to prioritize and multi-task.
  • Ability to work with variety of sensitive information and to maintain confidentiality.
  • Ability to deal with others effectively.​
  • Previous clerical experience with excellent attention to detail.
  • Good communication and interpersonal skills.
  • Ability to work under pressure when required to meet deadlines.
  • Knowledge of collective agreements.
  • Experience in payroll preparation is an asset.
  • Experience working with ESP (Environment for Scheduling Personnel) is preferred.
  • English level A- is required in oral comprehension, expression, reading, and writing. Bilingual (French/English) is considered an asset.
    

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